Marketing & CX Manager 

About our Client

Our client, a prominent property company established in September 2021, is focused on building a robust Build-to-Rent (BTR) platform. They aim to provide high-quality living experiences through exceptional customer service, community-building events, and seamless living environments.

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About the role

As the Marketing & CX Manager for the BTR vertical, you will be instrumental in establishing the brand, supporting with the creation of customer experience models, and developing strategic partnerships. Your role will evolve from the start-up phase of planning and brand building to supporting leasing efforts and delivering an incredible resident lifestyle.

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Key Responsibilities:

• Support with the development and management of the brand.

• Help create and execute comprehensive marketing strategies.

• Design and implement a customer experience model.

• Manage marketing projects from inception to execution.

• Oversee digital marketing efforts.

• Develop and manage internal and external communications.

• Help plan and oversee advertising campaigns.

• Organize events and activations to promote the brand.

• Identify and develop strategic partnerships.

• Monitor and analyse marketing performance.

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Desired Qualifications, Skills & Experience:

• Bachelor’s degree in Marketing, Communications, or a related field.

• 7+ years of marketing experience, preferably in property or sector with transferrable thinking.

• Proven track record in brand development and marketing strategy execution.

• Strong project management skills.

• Excellent communication and interpersonal skills.

• Proficiency in digital marketing tools and platforms.

 

Benefits & Perks

• Opportunity to be part of an innovative and purpose-driven company.

• Collaborative and dynamic work environment.

• Professional development and career growth opportunities.

• Generous health & wellbeing initiatives

 

About You

To be successful in this role you will be a dynamic and creative marketing professional with a passion for ideation and hands-on execution. You thrive in entrepreneurial environments, bringing a positive outlook and a strong work ethic to everything you do. Your proven track record in brand development and marketing strategy execution, coupled with your ability to manage multiple projects, sets you apart. Your innovative thinking drives you to continuously seek new ways to enhance customer experiences. Collaboration comes naturally to you, effectively able to manage stakeholders and work with cross-functional teams.